Akuy Privacy Policy

This Privacy Policy explains how Pivot To Data LLC (“Pivot To Data LLC,” “we,” “us,” or “our”) collects, uses, and shares information in connection with the Akuy mobile application (the “App”). Akuy is a food and beverage label scanner that scores products and suggests alternatives based on preferences you set. By using Akuy, you agree to this Policy.

Akuy is currently offered in beta. Some data described below is collected to support and improve the beta and may change as the App evolves. We update this Policy when our practices change.

The short version

• Your health and dietary profile stays on your device.Your diets, avoided ingredients, allergen and “dealbreaker” selections, demographics, preferences, and scan history are stored locally on your phone and are not uploaded to our servers.
• No account, name, or email is required to use the App. We use an anonymous identifier to operate core features.
• No advertising and no cross-app tracking.We do not use the Apple advertising identifier, do not track you across other companies’ apps or websites, and do not sell your personal information.
• Camera is used only to scan labels. Barcode and label images are processed on your device and are not uploaded, unless you choose to attach a screenshot to beta feedback.

Information we collect

Information stored on your device

When you set up and use Akuy, the following is stored locally on your device and is not transmitted to us:

• Your personalization profile: diets, avoided or flagged ingredients, allergen and dealbreaker selections, goals, and demographic inputs you provide.
• Your scan history, viewed products, and in-app preferences.

Because this information lives on your device, deleting the App removes it. We cannot access, retrieve, or restore on-device data.

Camera and label scanning

The App requests camera access so you can scan product barcodes and labels. Images from the camera are processed on your device to read the barcode and are not stored or sent to us. If you choose to attach a screenshot when submitting beta feedback, that image is uploaded as described under “Beta feedback” below.

Analytics and diagnostics

To understand how features are used and to diagnose problems, we collect a limited set of product-analytics and diagnostic data through our analytics provider (PostHog). This includes:

• An internal anonymous user identifier (a random UUID).
• Typed product-interaction events, coarse product and category identifiers, scan method, scan result, and scan latency.
• App version, build number, and subscription status.
• Your responses to the in-app surveys presented in the beta.
• Crash reports and handled-error diagnostics, including stack traces and fixed diagnostic codes.

This analytics data does not include your name, email address, the answers in your personalization profile, your feedback text, scanned images, product photos, or screenshots. Session replay, screen recording, and network telemetry are disabled.

Beta feedback

If you submit feedback through the App, we collect the feedback you provide through our backend provider (Supabase): any structured selections, optional free text you write, an optional screenshot you choose to attach, the screen or product you were viewing, your app version and build, your iOS version and device model, and your internal anonymous identifier. Please do not include personal or sensitive information in free-text feedback. Attached screenshots are stored in a private, restricted storage location.

Purchases and subscriptions

Akuy offers an auto-renewable subscription (“AkuyPro”). Purchases are processed by Apple through the App Store. Apple handles your payment information; we do not receive or store your credit card or payment card details. We receive your subscription status (for example, whether a subscription is active) so we can unlock paid features.

TestFlight (beta only)

If you access Akuythrough Apple TestFlight, Apple may separately collect tester-submitted screenshots, comments, and crash feedback, and may share diagnostic information with us, under Apple’s TestFlight terms and privacy policy.

How we use information

• To provide, operate, and secure the App and its core features.
• To personalize scores and recommendations (performed on your device using your profile).
• To process and unlock subscription features.
• To understand usage, fix bugs, improve performance, and develop new features.
• To respond to your feedback and provide support.
• To comply with legal obligations and enforce our Terms.

How we share information

We do not sell your personal information, and we do not share it for advertising or cross-app tracking. We share information only with:

• Service providers that operate the App on our behalf, currently our analytics provider (PostHog) and our backend and storage provider (Supabase), under agreements that limit their use of the data to providing services to us.
• Apple, for App Store distribution, purchases, and (in beta) TestFlight.
• Legal and safety recipients, if required by law or to protect our rights, users, or the public.
• A successor entity in connection with a merger, acquisition, or sale of assets, subject to this Policy.

Data retention

On-device data remains until you delete it or delete the App. Analytics, diagnostic, and feedback data are retained only as long as needed for the purposes described above and then deleted or de-identified under our providers’ retention settings.

Security

We use reasonable technical and organizational measures to protect information, including restricting staff access to feedback and diagnostics and keeping privileged credentials off the device. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

You can delete your on-device profile and history at any time by clearing the App’s data or deleting the App. Depending on where you live, you may have rights to access, correct, delete, or restrict the processing of personal information we hold, and to object to certain processing. Because we identify most data only by a random identifier and do not collect your name or email, we may need additional information to locate data associated with you. To make a request, contact us at founder@pivottodata.com. We do not discriminate against you for exercising these rights.

We do not “sell” or “share” personal information for cross-context behavioral advertising as those terms are defined under U.S. state privacy laws.

Children’s privacy

Akuy is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

International users

We operate from the United States, and our service providers may process data in the United States and other countries. If you use the App from outside the United States, you understand your information may be transferred to and processed in the United States.

Changes to this Policy

We may update this Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice in the App.

Contact us

Pivot To Data LLC · founder@pivottodata.com